“It’s a pleasure to pick up the phone to Ajax, on the one hand we can have a plain and open conversation about what I think I need, and then on the other, Ajax will suggest improvements that I hadn’t thought of. The example in this case is the level of finish on the replacement screw. By listening to their team I’ve improved my cleaning time just by having a more polished finish,” said Paul Setchell, Factory Manager at Essentia Protein Solutions.
Commenting, Ajax Equipment managing director, Eddie McGee, said, “Working with teams such as Paul’s at Essentia who understand the long-term benefits of getting materials handling right brings is very gratifying. The high standards demanded by food processing also brings out the best in our production team who produced a very high quality of enhanced finish on the auger.”
■
